/* 装帮手 Zhuang Helper: site style "A 工单收据风 (work-order receipt)".
   Palette from /workspace/style-directions/A/NOTES.md. Fonts are self-hosted, subset woff2 (SIL OFL 1.1). */
@font-face{font-family:"Noto Serif SC";font-style:normal;font-weight:500;font-display:swap;src:url(../fonts/nss-500.woff2) format("woff2")}
@font-face{font-family:"Noto Serif SC";font-style:normal;font-weight:700;font-display:swap;src:url(../fonts/nss-700.woff2) format("woff2")}
@font-face{font-family:"Noto Serif SC";font-style:normal;font-weight:900;font-display:swap;src:url(../fonts/nss-900.woff2) format("woff2")}
@font-face{font-family:"IBM Plex Mono";font-style:normal;font-weight:400;font-display:swap;src:url(../fonts/plex-400.woff2) format("woff2")}
@font-face{font-family:"IBM Plex Mono";font-style:normal;font-weight:600;font-display:swap;src:url(../fonts/plex-600.woff2) format("woff2")}
/* proportional ‘ ’ “ ” for Latin text (Noto Serif SC's own are full-width CJK forms); see A/quotes_font.py */
@font-face{font-family:"Noto Serif SC";font-style:normal;font-weight:500;font-display:swap;src:url(../fonts/nss-q-500.woff2) format("woff2");unicode-range:U+2018-2019,U+201C-201D}
@font-face{font-family:"Noto Serif SC";font-style:normal;font-weight:700;font-display:swap;src:url(../fonts/nss-q-700.woff2) format("woff2");unicode-range:U+2018-2019,U+201C-201D}
@font-face{font-family:"Long Cang";font-style:normal;font-weight:400;font-display:swap;src:url(../fonts/longcang-400.woff2) format("woff2")}

:root{
  --desk:#E6DFD0;      /* 牛皮纸桌面 page */
  --paper:#FBF7EE;     /* 收据纸 cards */
  --ink:#2A2722;       /* 铅笔黑 primary / text */
  --carbon:#34407A;    /* 复写纸蓝 links, accents */
  --rule:#CDD3E2;      /* 账本浅蓝线 */
  --hat:#F0B323;       /* 安全帽黄 (sparingly) */
  --stamp:#BE3A2A;     /* 印章红 (stamp only) */
  --muted:#625C50;     /* secondary text: 6.2:1 on paper, 5.0:1 on kraft */
  --dash:#B9B2A3;      /* dashed / dotted rules */
  --edge:#D6CFBF;      /* hairline borders */
  --serif:"Noto Serif SC","Songti SC","STSong",serif;
  --mono:"IBM Plex Mono","Noto Serif SC",ui-monospace,monospace;
  --sig:"Long Cang","Noto Serif SC",cursive;
}
*,*:before,*:after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
body{margin:0;background:var(--desk);color:var(--ink);font:500 16.5px/1.8 var(--serif);
  background-image:radial-gradient(rgba(80,60,30,.07) 1px,transparent 1.2px);background-size:5px 5px;
  -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;overflow-wrap:break-word}
html[data-lang="en"] body,html[data-lang="es"] body{line-height:1.7}
h1,h2,h3,h4{font-weight:700;line-height:1.3;margin:0}
p{margin:0 0 .8em}
ul,ol{margin:0;padding:0}
a{color:var(--carbon);text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{text-decoration-thickness:2px}
img{max-width:100%;height:auto}
strong,b{font-weight:700}
:focus-visible{outline:2.5px solid var(--carbon);outline-offset:2px}

/* language switching (all three languages are in the HTML) */
[data-l]{display:none !important}
html[data-lang="zh"] [data-l="zh"],html[data-lang="en"] [data-l="en"],html[data-lang="es"] [data-l="es"]{display:revert !important}

.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}
.skip-link{position:absolute;left:-9999px;top:8px;z-index:100;background:var(--paper);color:var(--ink);padding:8px 14px;border:1.5px solid var(--ink)}
.skip-link:focus{left:12px}
.container{max-width:1120px;margin:0 auto;padding:0 20px}
.mono{font-family:var(--mono)}
.lbl{font:600 12px/1.3 var(--mono);letter-spacing:1.2px;text-transform:uppercase;color:var(--muted)}
.sig{font-family:var(--sig);color:var(--carbon);font-weight:400}
.icon{width:1.1em;height:1.1em;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:none;vertical-align:-.15em}

/* ---------- paper textures ---------- */
.paper{background:var(--paper);box-shadow:0 1px 0 rgba(0,0,0,.05),0 8px 18px -10px rgba(60,40,10,.45)}
.perf-top{position:relative}
.perf-top:before{content:"";position:absolute;left:0;right:0;top:-6px;height:12px;
  background:radial-gradient(circle at 6px 6px,var(--desk) 3.2px,transparent 3.6px) 0 0/12px 12px repeat-x}
.zig{-webkit-mask:linear-gradient(var(--ink) 0 0) top/100% calc(100% - 9px) no-repeat,conic-gradient(from -45deg at bottom,transparent,var(--ink) 1deg 89deg,transparent 90deg) bottom/16px 9px repeat-x;
  mask:linear-gradient(var(--ink) 0 0) top/100% calc(100% - 9px) no-repeat,conic-gradient(from -45deg at bottom,transparent,var(--ink) 1deg 89deg,transparent 90deg) bottom/16px 9px repeat-x;padding-bottom:calc(var(--pb,28px) + 9px) !important}
.zig-wrap{filter:drop-shadow(0 6px 7px rgba(60,40,10,.22))}
.dash{border:0;border-top:1.5px dashed var(--dash);margin:16px 0}
.ledger-bg{background-image:repeating-linear-gradient(transparent 0 35px,var(--rule) 35px 36.5px)}

/* ---------- header ---------- */
.site-header{border-bottom:1.5px solid var(--ink);box-shadow:0 3px 0 -1.5px var(--desk),0 4.5px 0 -1.5px var(--ink);position:relative;z-index:20;background:var(--desk)}
.header-inner{display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:76px}
.brand{display:flex;align-items:center;gap:11px;color:var(--ink);text-decoration:none}
.brand img{width:62px;height:62px;margin:-10px -6px -10px -11px;transform:rotate(-4deg);display:block} /* seal sits in the centre 64% of the official 1024 master */
.site-footer .brand img{transform:none;clip-path:inset(17% round 3px);margin:-10px -4px -10px -11px}
.brand-text strong{display:block;font:900 24px/1 var(--serif);letter-spacing:2px}
.brand-text small{display:block;font:600 10.5px/1 var(--mono);letter-spacing:1.8px;color:var(--muted);margin-top:6px}
.site-nav{display:flex;align-items:center;gap:26px}
.site-nav ul{list-style:none;display:flex;gap:4px}
.site-nav a{display:block;padding:8px 10px;color:var(--ink);text-decoration:none;font-size:15.5px}
.site-nav a span{border-bottom:2px solid transparent;padding-bottom:2px}
.site-nav a:hover span{border-bottom-color:var(--dash)}
.site-nav a[aria-current="page"] span{border-bottom-color:var(--hat);font-weight:700}
.lang-switch{display:flex;border:1.5px solid var(--ink)}
.lang-switch button{appearance:none;border:0;background:transparent;color:var(--ink);font:600 12.5px/1 var(--mono);padding:8px 10px;cursor:pointer;min-width:38px}
.lang-switch button+button{border-left:1.5px solid var(--ink)}
.lang-switch button[aria-pressed="true"]{background:var(--ink);color:var(--paper)}
.nav-toggle{display:none}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;min-height:48px;padding:12px 18px;font:700 16px/1.2 var(--serif);text-decoration:none;border:1.5px solid var(--ink);color:var(--ink);background:var(--paper);cursor:pointer}
.btn:hover{box-shadow:3px 3px 0 var(--ink);transform:translate(-1px,-1px)}
.btn-dark{background:var(--ink);color:var(--paper)}
.btn-dark:hover{box-shadow:3px 3px 0 var(--hat)}
.btn .em{font:600 12px/1 var(--mono);letter-spacing:1px;color:var(--hat);text-transform:uppercase}
.btn.is-disabled{opacity:.5;pointer-events:none}
.cta-bar{display:flex;align-items:center;justify-content:space-between;gap:14px;width:100%;background:var(--ink);color:var(--paper);padding:15px 16px;font:700 17px/1.2 var(--serif);text-decoration:none;border:0}
.cta-bar .em{font:600 12px/1 var(--mono);color:var(--hat);letter-spacing:1px;text-transform:uppercase;white-space:nowrap;display:flex;align-items:center;gap:6px}
.cta-bar:hover{box-shadow:4px 4px 0 var(--hat)}

/* ---------- sections ---------- */
.section{padding:56px 0}
.sec-head{display:flex;align-items:baseline;justify-content:space-between;gap:16px;margin-bottom:22px;border-bottom:1.5px solid var(--ink);padding-bottom:10px}
.sec-head h2{font-size:clamp(24px,3.4vw,32px)}
.sec-head .lbl{white-space:nowrap}
.sec-sub{color:var(--muted);margin:-8px 0 22px;max-width:640px}

/* ---------- hero: blank work order ---------- */
.hero{padding:40px 0 24px}
.wo{--pb:34px;padding:22px 34px 34px;transform:rotate(-.35deg)}
.wo-top{display:flex;justify-content:space-between;align-items:center;gap:12px;padding-bottom:12px;border-bottom:1.5px dashed var(--dash)}
.wo-no{font:400 12px/1 var(--mono);color:var(--muted);white-space:nowrap}
.wo-no i{display:inline-block;width:70px;border-bottom:1px solid var(--dash);margin-left:4px}
.wo-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:44px;padding-top:24px;align-items:start}
.wo h1{font-size:clamp(30px,4.6vw,46px);line-height:1.28;letter-spacing:.5px;margin:2px 0 18px}
html[data-lang="en"] .wo h1,html[data-lang="es"] .wo h1{letter-spacing:0;line-height:1.18;font-size:clamp(28px,4.2vw,42px)}
.wo .lead{font-size:17.5px;max-width:520px}
.hero-links{display:flex;flex-wrap:wrap;gap:10px 18px;align-items:center;margin-top:20px}
.hero-links a.more{font-weight:700;color:var(--ink)}
.ticks{list-style:none;display:flex;flex-wrap:wrap;gap:8px 20px;margin-top:22px;padding-top:16px;border-top:1.5px solid var(--rule)}
.ticks li{display:flex;align-items:center;gap:8px;font-size:15px;font-weight:700}
.tickbox{width:18px;height:18px;border:1.5px solid var(--ink);position:relative;flex:none;display:inline-block}
.tickbox svg{position:absolute;left:-2px;top:-9px;width:26px;height:26px;fill:none;stroke:var(--carbon);stroke-width:3.2;stroke-linecap:round;stroke-linejoin:round}
.form{border:1.5px solid var(--ink);padding:16px 18px 18px;background:var(--paper)}
.field{display:flex;align-items:baseline;gap:12px;border-bottom:1.5px solid var(--rule);padding:8px 0 9px;font-size:15.5px}
.field .lbl{min-width:84px;flex:none;white-space:nowrap}
.field .v{color:var(--muted)}
.checks{list-style:none;display:grid;grid-template-columns:repeat(3,1fr);gap:12px 8px;margin:14px 0 18px}
.checks li{display:flex;align-items:center;gap:8px;font-size:15px;line-height:1.2}
.checks li.on{color:var(--carbon);font-weight:700}
.lock-note{display:flex;gap:8px;align-items:flex-start;margin:12px 0 0;font-size:14px;line-height:1.55;color:var(--muted)}
.lock-note .icon{margin-top:3px}

/* ---------- how it works: receipt ---------- */
.how-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:40px;align-items:start}
.receipt{--pb:30px;position:relative;padding:26px 30px 30px}
.rc-head{text-align:center;padding-bottom:14px;border-bottom:1.5px dashed var(--dash)}
.rc-head .lbl{display:block}
.rc-head h2{font:900 30px/1.2 var(--serif);letter-spacing:4px;margin:8px 0 4px}
html[data-lang="en"] .rc-head h2,html[data-lang="es"] .rc-head h2{letter-spacing:1px;font-weight:700}
.items{list-style:none;counter-reset:n;margin:8px 0 0}
.items li{display:grid;grid-template-columns:34px 1fr;column-gap:6px;padding:12px 0;border-bottom:1.5px solid var(--rule)}
.items li:last-child{border-bottom:0}
.items .n{font:600 13px/1.9 var(--mono);color:var(--muted)}
.items .row{display:flex;align-items:baseline;gap:8px;min-width:0}
.items .row b{font-size:17px;flex:none;max-width:70%}
.items .row .dots{flex:1;border-bottom:2px dotted var(--dash);transform:translateY(-5px);min-width:18px}
.items .row .v{font:600 13px/1.3 var(--mono);text-align:right;white-space:nowrap}
.items .d{grid-column:2;color:var(--muted);font-size:15px;line-height:1.65;margin-top:3px}
.total{display:flex;align-items:baseline;gap:8px;padding:14px 0 4px;border-top:1.5px solid var(--ink);margin-top:6px}
.total b{font-size:17px}
.total .dots{flex:1;border-bottom:2px dotted var(--dash);transform:translateY(-5px)}
.total .amt{font:600 26px/1 var(--mono);letter-spacing:-.5px}
.total-note{color:var(--muted);font-size:14.5px;margin:4px 0 0}
.sigs{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-top:62px;position:relative}
.sigs .s{border-top:1.5px solid var(--ink);padding-top:6px;position:relative}
.sigs .sig{position:absolute;top:-40px;left:6px;font-size:32px;line-height:1}
.stamp{position:absolute;right:-1%;top:-66px;color:var(--stamp);border:3px solid var(--stamp);outline:1.5px solid var(--stamp);outline-offset:3px;
  padding:7px 14px 6px;transform:rotate(-11deg);text-align:center;filter:url(#rough);opacity:.9;mix-blend-mode:multiply;pointer-events:none}
.stamp b{display:block;font:900 24px/1.05 var(--serif);letter-spacing:4px;white-space:nowrap}
.stamp small{display:block;font:600 10.5px/1.4 var(--mono);letter-spacing:1.5px;margin-top:3px;white-space:nowrap}
.stamp-note{display:flex;gap:10px;align-items:flex-start;margin-top:16px;font-size:14px;line-height:1.6;color:var(--muted)}
.stamp-note .mark{flex:none;width:14px;height:14px;border:2px solid var(--stamp);outline:1px solid var(--stamp);outline-offset:1.5px;margin-top:5px;transform:rotate(-11deg)}
.disclaim{margin:18px 0 0;padding:12px 14px;border:1.5px solid var(--ink);font-weight:700;font-size:15.5px;line-height:1.6;display:flex;gap:10px;align-items:flex-start}
.disclaim .icon{margin-top:4px}

/* fine print (acceptance & rework) */
.fine{padding:22px 24px 18px}
.fine h3{font-size:21px;margin:6px 0 8px}
.fine dl{margin:0}
.fine dt{font-weight:700;font-size:16px;margin-top:12px;display:flex;gap:8px;align-items:baseline}
.fine dt .mono{font-size:12px;color:var(--muted);font-weight:600}
.fine dd{margin:2px 0 0;padding:0 0 12px;border-bottom:1.5px solid var(--rule);color:var(--muted);font-size:15px;line-height:1.65}
.fine dd:last-of-type{border-bottom:0}
.fine .more{display:inline-block;margin-top:6px;font-weight:700}
.pay-card{margin-top:22px;padding:18px 22px}
.pay-card .p{display:grid;grid-template-columns:1fr auto;gap:2px 12px;border-bottom:1.5px solid var(--rule);padding:9px 0}
.pay-card .p:last-child{border-bottom:0}
.pay-card .p b{font-size:16px}
.pay-card .p .pc{font:600 12.5px/1.6 var(--mono);color:var(--muted);text-align:right}
.pay-card .p .amt{grid-column:2;grid-row:1/span 2;align-self:center;font:600 22px/1 var(--mono);color:var(--carbon)}
.pay-card .p small{color:var(--muted);font-size:14px;line-height:1.5}

/* ---------- homeowners & pros ---------- */
.two{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:32px;align-items:start}
.card{padding:24px 26px 22px}
.card h3{font-size:22px;display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:10px}
.chip{display:inline-block;border:1.5px solid var(--ink);font:600 12px/1 var(--mono);padding:5px 7px;letter-spacing:.5px;transform:rotate(-2deg)}
.chip.hat{background:var(--hat);border-color:var(--hat)}
.lines{list-style:none}
.lines li{display:flex;gap:10px;align-items:flex-start;padding:10px 0;border-bottom:1.5px solid var(--rule);font-size:16px;line-height:1.6}
.lines li:last-child{border-bottom:0}
.lines li .tickbox{margin-top:4px}
.pro-wrap{display:grid;grid-template-columns:minmax(0,250px) minmax(0,1fr);gap:26px;align-items:start}
.badge{position:relative;padding-top:46px}
.badge:before,.badge:after{content:"";position:absolute;top:0;width:22px;height:54px;background:var(--ink);z-index:0}
.badge:before{left:calc(50% - 46px);transform:skewX(22deg)}
.badge:after{right:calc(50% - 46px);transform:skewX(-22deg)}
.badge .clip{position:absolute;left:calc(50% - 26px);top:36px;width:52px;height:18px;border-radius:4px;background:var(--dash);z-index:2;box-shadow:inset 0 -3px 0 rgba(0,0,0,.15)}
.badge-card{position:relative;z-index:1;border-radius:10px;overflow:hidden;background:var(--paper);box-shadow:0 10px 22px -10px rgba(60,40,10,.55)}
.badge-top{background:var(--hat);display:flex;flex-direction:column;align-items:flex-start;gap:3px;padding:14px 14px 10px;font:700 14px/1.2 var(--serif)}
.badge-top>span+span{font-weight:500;font-size:12.5px}
.badge-top .mono{font-size:11px;font-weight:600;letter-spacing:1px}
.badge-body{padding:14px}
.badge-id{display:flex;gap:12px;align-items:flex-start}
.photo{width:72px;height:86px;flex:none;border:1.5px solid var(--ink);display:grid;place-items:center;text-align:center;font:600 10px/1.3 var(--mono);color:var(--muted);
  background:repeating-linear-gradient(45deg,transparent 0 6px,rgba(42,39,34,.07) 6px 7px)}
.badge-id b{display:block;font-size:20px;line-height:1.2}
.tags{display:flex;flex-wrap:wrap;gap:4px;margin:6px 0}
.tags>span{border:1.5px solid var(--ink);font-size:12.5px;line-height:1;padding:4px 5px}
.hat-chip{display:inline-flex;align-items:center;gap:4px;background:var(--hat);font:700 12.5px/1 var(--serif);padding:5px 8px;border-radius:12px 12px 4px 4px}
.badge-row{display:grid;grid-template-columns:auto 1fr;gap:8px;border-top:1.5px solid var(--rule);margin-top:12px;padding-top:10px;font-size:14px;line-height:1.5}
.badge-row .lbl{font-size:11px;padding-top:3px}
.badge-row .lic{font:600 13px/1.5 var(--mono)}
.barcode{height:34px;margin-top:12px;background:repeating-linear-gradient(90deg,var(--ink) 0 2px,transparent 2px 4px,var(--ink) 4px 5px,transparent 5px 8px,var(--ink) 8px 11px,transparent 11px 12px,var(--ink) 12px 13px,transparent 13px 16px)}
.sample{display:flex;justify-content:space-between;font:400 11px/1.4 var(--mono);color:var(--muted);margin-top:6px}

/* ---------- services ---------- */
.svc{padding:24px 28px 20px}
.svc h3{display:flex;align-items:baseline;gap:10px;font-size:19px;margin:6px 0 6px}
.svc h3 .count{font:600 12px/1 var(--mono);color:var(--muted)}
.cat-grid{list-style:none;display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));column-gap:22px;margin-bottom:18px}
.cat-grid li{display:flex;align-items:center;gap:10px;padding:9px 0;border-bottom:1.5px solid var(--rule);font-size:15.5px;line-height:1.35}
.cat-grid li:before{content:"";width:15px;height:15px;border:1.5px solid var(--ink);flex:none}
.tier-note{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin-top:6px;padding:14px 16px;border:1.5px dashed var(--dash);font-size:15px;line-height:1.65}
.tier-note .icon{margin-top:4px}
.tier-note p{margin:0}
.market-note{margin:14px 0 0;font-size:15px;color:var(--muted);display:flex;gap:8px;align-items:flex-start}
.market-note .icon{margin-top:4px}

/* ---------- safety ---------- */
.safety{overflow:hidden;padding:0}
.tape{height:16px;background:repeating-linear-gradient(-45deg,var(--hat) 0 14px,var(--ink) 14px 28px)}
.safety-body{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:32px;padding:24px 28px 26px}
.safety h2{font-size:clamp(22px,3vw,28px);display:flex;gap:10px;align-items:flex-start}
.safety h2 .icon{margin-top:6px}
.safety-sub{color:var(--muted);margin-top:8px}
.steps-n{list-style:none;counter-reset:s}
.steps-n li{counter-increment:s;display:grid;grid-template-columns:30px 1fr;padding:8px 0;border-bottom:1.5px solid var(--rule);font-size:16px;line-height:1.6}
.steps-n li:before{content:counter(s,decimal-leading-zero);font:600 13px/1.9 var(--mono);color:var(--muted)}
.calls{display:flex;flex-wrap:wrap;gap:10px;margin:16px 0 12px}
.call{display:inline-flex;flex-direction:column;justify-content:center;min-height:52px;padding:8px 14px;border:1.5px solid var(--ink);color:var(--ink);text-decoration:none;background:var(--paper)}
.call b{font:600 15px/1.3 var(--mono);display:flex;align-items:center;gap:7px}
.call small{font-size:12.5px;line-height:1.4;color:var(--muted)}
.call.k911{background:var(--ink);color:var(--paper)}
.call.k911 b{font-size:20px}
.call:hover{box-shadow:3px 3px 0 var(--ink)}
.call.k911:hover{box-shadow:3px 3px 0 var(--hat)}
.after{color:var(--muted);font-size:15px;margin:0}

/* ---------- download ---------- */
.dl{display:grid;grid-template-columns:1.3fr 1fr;gap:28px;align-items:center;padding:26px 28px;border:1.5px dashed var(--ink)}
.dl h2{font-size:clamp(22px,3vw,28px);margin-bottom:8px}
.dl p{margin:0 0 6px}
.soon{display:grid;gap:10px}
.soon div{display:flex;justify-content:space-between;align-items:center;gap:10px;border:1.5px solid var(--ink);padding:12px 14px;background:var(--paper)}
.soon b{font:600 15px/1.2 var(--mono)}
.soon span{font:600 12px/1.2 var(--mono);letter-spacing:.8px;color:var(--muted);text-transform:uppercase}

/* ---------- page head (sub pages) ---------- */
.page-head{padding:38px 0 8px}
.crumb{font:600 12.5px/1.4 var(--mono);color:var(--muted);letter-spacing:.5px}
.crumb a{color:var(--muted)}
.page-head h1{font-size:clamp(30px,5vw,44px);margin:10px 0 6px}
.page-head .sub{color:var(--muted);font-size:17px;margin:0}
.page-head .rule2{margin-top:18px;border-top:1.5px solid var(--ink);box-shadow:0 3px 0 -1.5px var(--desk),0 4.5px 0 -1.5px var(--ink);height:5px}

/* ---------- about ---------- */
.about-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:36px;align-items:start}
.about-grid .intro p{font-size:17.5px}
.facts{list-style:none;padding:8px 22px}
.facts li{display:grid;grid-template-columns:96px 1fr;gap:12px;padding:11px 0;border-bottom:1.5px solid var(--rule);font-size:15.5px;line-height:1.55}
.facts li:last-child{border-bottom:0}
.facts .k{font:600 12px/1.9 var(--mono);color:var(--muted);text-transform:uppercase;letter-spacing:.8px}
.principles{list-style:none;counter-reset:p;display:grid;grid-template-columns:repeat(3,1fr);gap:24px}
.principles li{padding:22px 22px 18px;position:relative}
.principles .n{font:600 12px/1 var(--mono);color:var(--muted)}
.principles h3{font-size:19px;margin:8px 0 8px}
.principles p{margin:0;color:var(--muted);font-size:15.5px;line-height:1.7}
.note-box{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border:1.5px solid var(--ink);font-weight:700;font-size:15.5px;line-height:1.6;margin-top:16px}
.note-box .icon{margin-top:4px}

/* ---------- contact ---------- */
.contact-grid{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:32px;align-items:start}
.ticket{padding:26px 28px}
.email-big{display:block;font:600 clamp(19px,3.2vw,28px)/1.3 var(--mono);color:var(--ink);margin:8px 0 18px;word-break:break-all}
.reply{font-size:15px;color:var(--muted);margin:14px 0 0}
.emergency{display:flex;gap:10px;align-items:flex-start;margin-top:24px;padding:14px 16px;border:1.5px solid var(--ink);background:var(--paper);font-size:15.5px;line-height:1.65}
.emergency .icon{margin-top:4px}
.emergency a{color:var(--ink);font-weight:700;white-space:nowrap}

/* ---------- legal / prose ---------- */
.content-wrap{display:grid;grid-template-columns:250px minmax(0,1fr);gap:34px;align-items:start}
.toc{position:sticky;top:20px;padding:16px 18px 12px}
.toc h2{font:600 12px/1.4 var(--mono);letter-spacing:1.2px;text-transform:uppercase;color:var(--muted);margin-bottom:6px}
.toc ol{list-style:none;counter-reset:t}
.toc li{counter-increment:t;display:grid;grid-template-columns:26px 1fr;border-bottom:1.5px solid var(--rule);padding:7px 0;font-size:14.5px;line-height:1.5}
.toc li:last-child{border-bottom:0}
.toc li:before{content:counter(t,decimal-leading-zero);font:600 11.5px/1.9 var(--mono);color:var(--muted)}
.toc a{color:var(--ink);text-decoration:none}
.toc a:hover{text-decoration:underline}
.prose{padding:30px 38px 26px;max-width:780px}
.prose .meta-banner{font:600 13px/1.6 var(--mono);color:var(--muted);padding-bottom:12px;border-bottom:1.5px dashed var(--dash);margin-bottom:6px;display:flex;flex-wrap:wrap;gap:8px 14px;align-items:center}
.prose .meta-banner p{margin:0}
.legal-section{padding:16px 0 6px;border-bottom:1.5px solid var(--rule);scroll-margin-top:16px}
.legal-section:last-of-type{border-bottom:0}
.legal-section h2{font-size:20px;margin-bottom:8px;display:flex;gap:10px;align-items:baseline}
.legal-section h2 .sn{font:600 12.5px/1 var(--mono);color:var(--muted)}
.legal-section p,.legal-section li{font-size:16.5px;line-height:1.85}
.legal-section ul,.legal-section ol{padding-left:22px;margin:0 0 10px}
.legal-section li{margin:3px 0}
.updated{font:400 12.5px/1.6 var(--mono);color:var(--muted);margin:18px 0 0}
.tier-list{list-style:none !important;padding:0 !important}
.tier-list li{display:grid;grid-template-columns:minmax(0,220px) 1fr;gap:4px 16px;padding:10px 0 !important;border-bottom:1.5px solid var(--rule);margin:0 !important}
.tier-list li:last-child{border-bottom:0}
.tier-list strong{font-size:15.5px}

/* ---------- delete account ---------- */
.del-card{padding:20px 0 12px}
.del-steps{list-style:none !important;padding:0 !important;counter-reset:d}
.del-steps li{counter-increment:d;display:grid;grid-template-columns:34px 1fr;padding:8px 0;border-bottom:1.5px solid var(--rule);margin:0 !important}
.del-steps li:before{content:counter(d,decimal-leading-zero);font:600 13px/2.1 var(--mono);color:var(--muted)}
.del-form{display:grid;gap:14px;margin-top:10px;padding:16px 18px;border:1.5px solid var(--ink);background:var(--paper)}
.del-form label{display:grid;gap:4px;font:600 12.5px/1.4 var(--mono);color:var(--muted);letter-spacing:.4px}
.del-form input,.del-form textarea{font:500 16px/1.5 var(--serif);color:var(--ink);background:transparent;border:0;border-bottom:1.5px solid var(--rule);padding:8px 2px;border-radius:0;width:100%}
.del-form input:focus,.del-form textarea:focus{outline:none;border-bottom-color:var(--carbon)}
.del-form textarea{resize:vertical;min-height:70px;background-image:repeating-linear-gradient(transparent 0 31px,var(--rule) 31px 32.5px);line-height:32px;padding-top:0;border-bottom:0}
.del-form ::placeholder{color:#7D7769;opacity:1}
.del-hint{font-size:14.5px !important;color:var(--muted);margin:4px 0 0}
.two-lists{display:grid;grid-template-columns:1fr 1fr;gap:24px}
.mark-list{list-style:none !important;padding:0 !important}
.mark-list li{display:flex;gap:10px;align-items:flex-start;padding:7px 0 !important;margin:0 !important;border-bottom:1.5px solid var(--rule);font-size:15.5px !important;line-height:1.6 !important}
.mark-list li:last-child{border-bottom:0}
.mark-list .x{flex:none;width:16px;height:16px;margin-top:5px;border:1.5px solid var(--ink);position:relative}
.mark-list .x svg{position:absolute;left:-2px;top:-7px;width:22px;height:22px;fill:none;stroke:var(--carbon);stroke-width:3;stroke-linecap:round}
.kept .x{border-style:dashed}
.support-box{display:flex;gap:16px;align-items:flex-start;margin-top:10px;padding:16px 18px;border:1.5px solid var(--ink)}
.support-box .icon{width:26px;height:26px;margin-top:2px}

/* ---------- footer ---------- */
.site-footer{margin-top:40px;background:var(--ink);color:var(--paper);position:relative;padding:56px 0 26px}
.site-footer:before{content:"";position:absolute;left:0;right:0;top:-9px;height:10px;background:conic-gradient(from 135deg at top,transparent,var(--ink) 1deg 89deg,transparent 90deg) top/16px 10px repeat-x}
.footer-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:30px}
.site-footer .brand{color:var(--paper)}
.site-footer .brand-text small{color:#B9B2A3}
.site-footer p{color:#D8D0BF;font-size:15px;margin-top:12px;max-width:320px}
.site-footer h2{font:600 12px/1.4 var(--mono);letter-spacing:1.2px;text-transform:uppercase;color:var(--hat);margin-bottom:10px}
.site-footer ul{list-style:none}
.site-footer li{padding:4px 0;font-size:15px;line-height:1.6;color:#D8D0BF}
.site-footer a{color:var(--paper);text-decoration:none;border-bottom:1px solid rgba(251,247,238,.35)}
.site-footer a:hover{border-bottom-color:var(--hat)}
.site-footer .brand{border:0}
.footer-bottom{margin-top:36px;padding-top:16px;border-top:1.5px dashed #5F594E;font:400 12.5px/1.6 var(--mono);color:#B9B2A3}
.footer-bottom p{margin:0;max-width:none;font-size:12.5px;color:#B9B2A3}

/* ---------- 404 ---------- */
.nf{max-width:620px;margin:0 auto;padding:30px 30px 34px;text-align:center}
.nf .big{font:600 64px/1 var(--mono);letter-spacing:6px}

/* ---------- responsive ---------- */
@media (max-width:960px){
  .wo-grid,.how-grid,.two,.about-grid,.contact-grid,.safety-body,.dl{grid-template-columns:1fr;gap:26px}
  .principles{grid-template-columns:1fr;gap:16px}
  .content-wrap{grid-template-columns:1fr;gap:18px}
  .toc{position:static}
  .footer-grid{grid-template-columns:1fr 1fr}
  .footer-grid>div:first-child{grid-column:1/-1}
}
@media (max-width:860px){
  .header-inner{min-height:64px}
  .nav-toggle{display:inline-flex;align-items:center;gap:8px;appearance:none;background:transparent;border:1.5px solid var(--ink);padding:9px 10px;cursor:pointer;color:var(--ink);font:600 12px/1 var(--mono);letter-spacing:1px}
  .nav-toggle .bars{display:grid;gap:3px;width:16px}
  .nav-toggle .bar{display:block;height:2px;background:var(--ink);transition:transform .2s,opacity .2s}
  .nav-toggle[aria-expanded="true"] .bar:nth-child(1){transform:translateY(5px) rotate(45deg)}
  .nav-toggle[aria-expanded="true"] .bar:nth-child(2){opacity:0}
  .nav-toggle[aria-expanded="true"] .bar:nth-child(3){transform:translateY(-5px) rotate(-45deg)}
  .site-nav{position:absolute;left:12px;right:12px;top:calc(100% + 8px);flex-direction:column;align-items:stretch;gap:14px;padding:10px 18px 18px;background:var(--paper);border:1.5px solid var(--ink);box-shadow:4px 4px 0 var(--ink)}
  .js .site-nav{display:none}
  .js .site-nav.open{display:flex}
  .site-nav ul{flex-direction:column;gap:0}
  .site-nav a{padding:12px 2px;font-size:17px;border-bottom:1.5px solid var(--rule)}
  .lang-switch{align-self:flex-start}
  .lang-switch button{padding:10px 14px;font-size:13px}
}
@media (max-width:640px){
  body{font-size:16px}
  .container{padding:0 14px}
  .section{padding:40px 0}
  .hero{padding:24px 0 10px}
  .wo{padding:18px 18px 28px;--pb:28px;transform:none}
  .wo-grid{padding-top:16px}
  .wo .lead{font-size:16.5px}
  .form{padding:12px 14px 14px}
  .field .lbl{min-width:56px}
  .checks{grid-template-columns:repeat(2,1fr)}
  .receipt{padding:22px 16px 26px}
  .rc-head h2{font-size:26px}
  .items li{grid-template-columns:28px 1fr}
  .items .row{flex-wrap:wrap}
  .items .row b{max-width:100%}
  .items .row .dots{display:none}
  .items .row .v{margin-left:auto}
  .stamp{right:2%;top:-64px}
  .stamp b{font-size:21px}
  .card,.fine,.svc,.ticket{padding:20px 18px 18px}
  .pro-wrap{grid-template-columns:1fr}
  .badge{max-width:290px;margin:0 auto;width:100%}
  .safety-body{padding:20px 18px 22px}
  .dl{padding:20px 18px}
  .prose{padding:22px 18px 20px}
  .legal-section p,.legal-section li{font-size:16px;line-height:1.8}
  .two-lists{grid-template-columns:1fr;gap:8px}
  .del-form input,.del-form textarea{font-size:15px}
  .tier-list li{grid-template-columns:1fr}
  .facts{padding:6px 16px}
  .facts li{grid-template-columns:80px 1fr}
  .footer-grid{grid-template-columns:1fr 1fr;gap:24px 16px}
  .footer-grid>div:last-child{grid-column:1/-1}
  .cat-grid{grid-template-columns:repeat(2,minmax(0,1fr));column-gap:14px}
  .cat-grid li{font-size:15px}
  .sec-head{flex-wrap:wrap}
}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}.btn:hover,.cta-bar:hover{transform:none}}